RE: BRAAI SHOP CHECK-OUT!

 

RE: BRAAI EQUIPMENT & ACCESSORIES

Information for Delivery /Check-Out Purposes

Please note the below information regarding purchases of products on our Braai Shop Only.

* * We are aware of occasional issues when choosing to CHECK-OUT on the BRAAI SHOP items ONLY * *
We apologise that not ALL BRAAI SHOP products may at times be able to ‘check-out’ on the Online Cart Check-Out.
However, there are a number of practical reasons for this and quite easy to explain as below.

 

 * * THE IMMEDIATE SOLUTION * *

Fortunately this does not mean you are unable to place /complete your purchase,
or that we are unable to supply advertised goods!

* * * Please email, call or forward a Whatsapp (leave your number for Call-Back)
* * * We will make contact and do the necessary, provide invoicing, etc as required.
email:  online@karoobraaimeat.co.za
Whatsapp or call:  +27 82 792 7161.

1.
Some products are priced with delivery INCLUDED –
These items are clearly marked with “INCLUDING DELIVERY”

2.
Due to the nature of many of our products, it is not possible to include delivery on an item –
examples of items illustrate a product in a size,
including or excluding optional items that may be ordered with the item, at a going price.

3.
If the product is purchased as described, the advertised price is valid,
and only packaging (if necessary) and delivery need to be added.

4.
Delivery costs are dependant on area of delivery
and what combination of products are ordered –
assuming an item may be purchased in the size advertised,
or a custom size item may be manufactured
based upon desired specifications and measurements received.

5.
While we strive to make our purchasing hassle-free as far as possible,
the quickest and easiest available means to ensure your order is understood,
and correctly place and priced, is one of the following:
a. email to online@karoobraaimeat.co.za
b. Whatsapp or call at +27 82 792 7161.

6.
Once the order details have been clarified and /or amended
as per your personal requirements,
we are able to establish dimensions and weight of the order
to be shipped to your given delivery address.

7.
Upon confirming delivery costs to your delivery address,
an official Invoice is provided with a full and clear description of your order.

8.
Banking details are noted on our Invoices, together with all your details and delivery address.

9.
Note that we have different TYPES of products:
a. Some products are in stock and ship immediately;
b. Some products are in stock with suppliers and can ship within 24-48hours from receiving payment;
c. Other products may need personalising and may take 5-7 days before shipment can take place;
d. Custom orders of larger items may need 7-12 days before shipment can take place.

You are assured throughout our process of personal attention to detail
and getting your purchase delivered to your door asap.

10.
Orders for international delivery are welcomed and take a little bit longer due to customs clearing etc.
We are registered importers and exporters and are able to execute export orders successfully.

We kindly ask that you please be patient with us in this regard.
We do apologise for any inconvenience this may cause in the interim.

Yours in Braaiing,
Management

 * * * * We are aware of occasional issues when choosing to CHECK-OUT on the BRAAI SHOP items ONLY * * * *
This section of our Online Braai Shop is developing and currently upgraded virtually every day.

Our official courier pricing mechanisms and systems in the background
are being updated and programmed and issues are being investigated.
We apologise that not ALL BRAAI SHOP products may at times
be able to ‘check-out’ on the Online Cart Check-Out.